Background
Prior to 2018, HydroComp products used a Sentinel SuperPro USB hardware security key for license management. Current products use CopyMinder software-based licensing, which provides the same license rights without requiring a physical key.
Existing users with USB key licenses can convert to software-based licensing. This is relevant for users who:
- Have lost or damaged the physical USB key.
- Are using computers that lack USB ports (thin clients, some laptops).
- Need to access the software remotely via VPN or on a traveling laptop.
- Want to eliminate the physical key dependency from their workflow.
Conversion Process
Contact HydroComp support with your existing license serial number and a request to convert to software-based licensing. HydroComp will:
- Verify the existing license and MSU subscription status.
- Issue a CopyMinder license key and activation instructions.
- Advise on returning or decommissioning the physical USB key if applicable.
After conversion, installation and activation follow the standard CopyMinder ode-ocked or Floating procedure. See the related article on software setup for the appropriate license type.
Note on MSU Subscription
Conversion from USB key to software-based licensing does not change the subscription status. An active MSU is required for the converted software-based license. If the subscription has lapsed, it may need to be renewed concurrently with the conversion.
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